We want you to feel confident when shopping with us. Please review our refund policy below.
Eligibility for Refunds
Refunds are only applicable to eligible, unopened, and unused products returned within the specified time frame.
Return Window
Items must be returned within 7 days of the delivery date to qualify for a refund.
Condition of Items
Products must be returned in their original packaging, unused, and in a resellable condition. Items that are opened, damaged, or tampered with may not be eligible for a refund.
Non-Returnable
Items Due to health and safety regulations, certain items such as prescription medications, supplements, personal care, or temperature-sensitive products are non-returnable.
Proof of Purchase
A valid proof of purchase or order confirmation is required to process all refund requests.
Refund Process
Once your return is received and inspected, you will be notified via email. If approved, the refund will be processed to your original method of payment within 5–7 business days.
Return Shipping
Return shipping costs are the responsibility of the customer, unless the item arrived damaged or was sent in error.
Damaged or Incorrect
Items If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the item and packaging for a replacement or refund.