We understand that sometimes plans change. Please review our cancellation policy for a smooth experience.
Order Cancellation Window
Orders can be cancelled within 1 hour of placement. After this period, we begin processing and cannot guarantee cancellation.
How to Cancel
To request a cancellation, please contact us immediately at info@onewellness.in.
Orders Already Processed
Once an order has been processed or shipped, it cannot be cancelled. You may be eligible to return it (if applicable) after delivery.
Prescription Products
Prescription or regulated products cannot be cancelled once the order is placed, due to legal and safety requirements.
Cancellation Confirmation
You will receive an email confirmation if your order is successfully cancelled. If cancellation is not possible, we will inform you of next steps.
Automatic Order Processing
Please note that our system begins order processing quickly to ensure fast delivery. This may limit cancellation availability.
Repeated Cancellations
Repeated or excessive cancellation requests may result in review or temporary suspension.
Need Help?
For urgent cancellation issues, please contact our support team right away with your order number and reason for cancellation.